--- title: "Kay's American Dream: Owning a Medical Billing Business" description: Patient billing was taking more and more of Kay's precious time, and threatening her dream in the process. Her solution? Find out in this case study. image: https://blog.inboxhealth.com/hubfs/Kays%20American%20Dream%20Owning%20a%20Medical%20Billing%20Business.jpg --- search close - Search - [Pay Bills Here](https://patient.inboxhealth.com/guestLogin) - 866.480.2699 - Login - [Billers](https://admin.inboxhealth.com/login) - [Patients](https://patient.inboxhealth.com/login) - [Providers](https://dashboard.inboxhealth.com/login) - Solutions - [Patient Billing](https://www.inboxhealth.com/patient-billing/) - [Patient Payments](https://www.inboxhealth.com/patient-payments/) - [Patient Support](https://www.inboxhealth.com/patient-support/) - [Patient Experience](https://www.inboxhealth.com/patient-experience/) - Features - [Personalized Billing Engagement](https://www.inboxhealth.com/personalized-billing-engagement/) - [Real-time Chat](https://www.inboxhealth.com/real-time-chat/) - [IVR](https://www.inboxhealth.com/ivr/) - [Mailbox](https://www.inboxhealth.com/mailbox/) - [Checkout](https://www.inboxhealth.com/checkout/) - [Patient Portal](https://www.inboxhealth.com/patient-portal/) - [AI Support Assistant](https://www.inboxhealth.com/ai-patient-billing-support/) - [Patient Billing Support](https://www.inboxhealth.com/patient-billing-support/) - [Reporting & Analytics](https://www.inboxhealth.com/reporting-analytics/) - [Patient Statements](https://www.inboxhealth.com/patient-statements/) - [Biller Dashboard](https://www.inboxhealth.com/biller-dashboard/) - [Automated Billing Cycles](https://www.inboxhealth.com/automated-billing-cycles/) - [Security & Compliance](https://www.inboxhealth.com/security-compliance/) - Why Inbox? 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- [For My Billing Company](https://www.inboxhealth.com/for-my-billing-company/) - [For My Practice](https://www.inboxhealth.com/for-my-practice/) - [For Developers](https://www.inboxhealth.com/for-developers/) - [For Patients](https://www.inboxhealth.com/for-patients/) - [For Front Office Managers](https://www.inboxhealth.com/for-front-office-managers/) - [For Billing Manager](https://www.inboxhealth.com/for-billing-managers/) - [Integrations](https://www.inboxhealth.com/integrations/) - [For Partners](https://www.inboxhealth.com/for-partners/) - Learn - [Webinars](https://inboxhealth.com/category/webinar/) - [Guides](https://inboxhealth.com/category/guides/) - [Events](https://www.inboxhealth.com/category/events/) - [Inbox Health Labs](https://www.inboxhealth.com/category/labs/) - [Case Studies](https://www.inboxhealth.com/category/case-study/) - [Blog](https://blog.inboxhealth.com/tag/blog) - [News](https://www.inboxhealth.com/category/news/) - [Continuing Education](https://www.inboxhealth.com/continuing-education-units/) - Search - [Pay Bills Here](https://patient.inboxhealth.com/guestLogin) - 866.480.2699 - Login - [Billers](https://admin.inboxhealth.com/login) - [Patients](https://patient.inboxhealth.com/login) - [Providers](https://dashboard.inboxhealth.com/login) ## [Case Study](https://blog.inboxhealth.com/tag/case-study), [Patient Retention](https://blog.inboxhealth.com/tag/case_patient-retention), [Cost Savings](https://blog.inboxhealth.com/tag/case_cost-savings), [Increasing Revenue](https://blog.inboxhealth.com/tag/case_increasing-revenue), [Operational Efficiency](https://blog.inboxhealth.com/tag/case_operational-efficiency), [Patient Experience](https://blog.inboxhealth.com/tag/case_patient-experience), [For Billing Companies](https://blog.inboxhealth.com/tag/case_for-billing-companies) # Kay's American Dream: Owning a Medical Billing Business [Julia Clayton](https://blog.inboxhealth.com/author/julia-clayton) March 4, 2021 ![Kay's American Dream: Owning a Medical Billing Business](https://blog.inboxhealth.com/hubfs/Kays%20American%20Dream%20Owning%20a%20Medical%20Billing%20Business.jpg) Kay Warner has a sense of calm as she wakes up every morning. She lives in the U.S. but her pace of life is leisurely, as if she were in Italy. She has the house of her dreams, a kind husband by her side, free time for leisure activities, and the one thing that allowed her to live this way: her own medical billing company. But, that dream was threatened; patient billing was taking more and more of her precious time.   [![VIEW CASE STUDY](https://no-cache.hubspot.com/cta/default/20278369/a1c58306-1b24-4899-92e6-95e7016ce91e.png)](https://cta-redirect.hubspot.com/cta/redirect/20278369/a1c58306-1b24-4899-92e6-95e7016ce91e) [Newer Posts](https://blog.inboxhealth.com/practice-location-revenue-cost-gap) [Older Posts](https://blog.inboxhealth.com/you-can-buy-a-tesla-with-bitcoin-but-can-you-pay-your-medical-bills) ![placeholder_200x200](https://blog.inboxhealth.com/hs-fs/hubfs/raw_assets/public/Inbox_Health_October_2021/images/Znt33OFL-img_illustration.png?width=265&name=Znt33OFL-img_illustration.png "placeholder_200x200") ## The patient billing communication platform Save time, increase profits and boost revenue, with Inbox Health. 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