---
title: Red House Case Study
description: Jeff is laser-focused on providing his patients, doctors, and practices with the best customer experience in the industry.
---

[Inbox Health | Resource Center](https://blog.inboxhealth.com)

# [Red House Case Study](https://blog.inboxhealth.com/red-house-case-study)

 Written by [Justin Miller](https://blog.inboxhealth.com/author/justin-miller) | May 13, 2021 12:17:08 AM

Jeff is on a mission for his customers. He is laser-focused on providing his patients, doctors and practices with the best customer experience in the industry. Benchmarking his patient process with [patientbillingscore.com](http://patientbillingscore.com/) allowed him to identify 4 key areas of improvement for a better patient experience. His journey led to a 20% increase in patient payments, an increase in the velocity of capital, and improved operational efficiencies for his company, [Red House Medical Billing](https://www.redhousemed.com/). Read how Jeff differentiated his business and positioned it for growth as he expands Red House Medical billing from Boston to San Diego.

[View full post](https://blog.inboxhealth.com/red-house-case-study)

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