As an optimist, Manik Chawla likes to learn about trends, world events, and tools that can prepare him for unusual circumstances. When COVID-19 arrived, his philosophy was not only tested but rewarded. Sure, Manik still lived in the medical billing world where payments (at least from patients) didn't experience a v-shaped recovery but instead only a stunted-v (How COVID-19 Is Affecting Patient Payment Activity). However, unlike most of his medical billing peers, Manik's business, Practolytics, experienced growth in spite of adversity.
