---
title: Inbox Health | Resource Center | Craig Riegelhaupt
description: Inbox Health Resource Center
---

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    - [Patient Support](https://www.inboxhealth.com/patient-support/)
    - [Patient Experience](https://www.inboxhealth.com/patient-experience/)
- Features 
    - [Personalized Billing Engagement](https://www.inboxhealth.com/personalized-billing-engagement/)
    - [Real-time Chat](https://www.inboxhealth.com/real-time-chat/)
    - [IVR](https://www.inboxhealth.com/ivr/)
    - [Mailbox](https://www.inboxhealth.com/mailbox/)
    - [Checkout](https://www.inboxhealth.com/checkout/)
    - [Patient Portal](https://www.inboxhealth.com/patient-portal/)
    - [AI Support Assistant](https://www.inboxhealth.com/ai-patient-billing-support/)
    - [Patient Billing Support](https://www.inboxhealth.com/patient-billing-support/)
    - [Reporting & Analytics](https://www.inboxhealth.com/reporting-analytics/)
    - [Patient Statements](https://www.inboxhealth.com/patient-statements/)
    - [Biller Dashboard](https://www.inboxhealth.com/biller-dashboard/)
    - [Automated Billing Cycles](https://www.inboxhealth.com/automated-billing-cycles/)
    - [Security & Compliance](https://www.inboxhealth.com/security-compliance/)
- Why Inbox? 
    - [For My Billing Company](https://www.inboxhealth.com/for-my-billing-company/)
    - [For My Practice](https://www.inboxhealth.com/for-my-practice/)
    - [For Developers](https://www.inboxhealth.com/for-developers/)
    - [For Patients](https://www.inboxhealth.com/for-patients/)
    - [For Front Office Managers](https://www.inboxhealth.com/for-front-office-managers/)
    - [For Billing Manager](https://www.inboxhealth.com/for-billing-managers/)
    - [Integrations](https://www.inboxhealth.com/integrations/)
    - [For Partners](https://www.inboxhealth.com/for-partners/)
- Learn 
    - [Webinars](https://inboxhealth.com/category/webinar/)
    - [Guides](https://inboxhealth.com/category/guides/)
    - [Events](https://www.inboxhealth.com/category/events/)
    - [Inbox Health Labs](https://www.inboxhealth.com/category/labs/)
    - [Case Studies](https://www.inboxhealth.com/category/case-study/)
    - [Blog](https://blog.inboxhealth.com/tag/blog)
    - [News](https://www.inboxhealth.com/category/news/)
    - [Continuing Education](https://www.inboxhealth.com/continuing-education-units/)

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- 866.480.2699
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## Content Author

# Craig Riegelhaupt

## [2027 ICD-10-CM Changes: Code Changes & What Practices Need to Know The fiscal year (FY) 2027 ICD-10-CM update includes 190 new diagnosis codes, 30 deleted codes, and four revised code descriptions. The new code set takes effect October 1, 2026, and applies to healthcare services provided through September 30, 2027. Read More](https://blog.inboxhealth.com/2027-icd-10-cm-changes-new-codes-deleted-codes-what-practices-need-to-know)

## [Collecting unpaid patient balances: What top performers do differently Read More](https://blog.inboxhealth.com/collecting-unpaid-patient-balances-what-top-performers-do-differently)

## [Healthcare price transparency only works if patients understand rising healthcare costs Read More](https://blog.inboxhealth.com/healthcare-price-transparency-only-works-if-patients-understand-rising-healthcare-costs)

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- [Blog](https://blog.inboxhealth.com/tag/blog)
- [Case Study](https://blog.inboxhealth.com/tag/case-study)
- [Press Release](https://blog.inboxhealth.com/tag/press-release)
- [Billing Company](https://blog.inboxhealth.com/tag/billing-company)
- [Inbox Health Labs](https://blog.inboxhealth.com/tag/labs)

Filter By

 All Use Cases

- [For Billing Companies](https://blog.inboxhealth.com/tag/case_for-billing-companies)
- [Patient Experience](https://blog.inboxhealth.com/tag/case_patient-experience)
- [Operational Efficiency](https://blog.inboxhealth.com/tag/case_operational-efficiency)
- [For Practices](https://blog.inboxhealth.com/tag/case_for-practices)
- [Increasing Revenue](https://blog.inboxhealth.com/tag/case_increasing-revenue)
- [Patient Retention](https://blog.inboxhealth.com/tag/case_patient-retention)
- [Cost Savings](https://blog.inboxhealth.com/tag/case_cost-savings)

 

## [![Medical Billers Describe Significant Impact from COVID-19 Pandemic](https://blog.inboxhealth.com/hubfs/Medical%20Billers%20Describe%20Significant%20Impact%20from%20COVID-19%20Pandemic.jpeg) Medical Billers Describe Significant Impact from COVID-19 Pandemic It has been widely reported that independent medical practices across the United States are... Read More](https://blog.inboxhealth.com/medical-billers-describe-significant-impact-from-covid-19-pandemic)

## [![Medical Billing's 'New Normal'](https://blog.inboxhealth.com/hubfs/Medical%20Billing%E2%80%99s%20%E2%80%98New%20Normal%E2%80%99.jpg) Medical Billing's 'New Normal' Anyone following the news knows that the medical community is hurting. Elective procedures were... Read More](https://blog.inboxhealth.com/medical-billings-new-normal)

## [![Feature Release To Help Billers Communicate During The Pandemic](https://blog.inboxhealth.com/hubfs/Feature%20Release%20To%20Help%20Billers%20Communicate%20During%20The%20Pandemic.jpg) Feature Release To Help Billers Communicate During The Pandemic Dr. Harvey Fineberg, chairman of a committee with the National Academy of Sciences wrote in a... Read More](https://blog.inboxhealth.com/mass-messaging-constant-updates)

## [![How Coronavirus Is Driving Healthcare Digitization](https://blog.inboxhealth.com/hubfs/How%20Coronavirus%20Is%20Driving%20Healthcare%20Digitization.jpg) How Coronavirus Is Driving Healthcare Digitization COVID-19 is straining and changing our healthcare system before our very eyes. From emergency... Read More](https://blog.inboxhealth.com/how-coronavirus-is-driving-healthcare-digitization)

## [![Lunch with Inbox Health](https://blog.inboxhealth.com/hubfs/Lunch%20with%20Inbox%20Health.jpg) Lunch with Inbox Health We have a large table in our office that we call our family lunch table. Conversations around the... Read More](https://blog.inboxhealth.com/blog-medical-billers)

[1](https://blog.inboxhealth.com/author/craig-riegelhaupt/page/1)

## Inbox Health Blog

[View Blog](https://blog.inboxhealth.com)

## [2027 ICD-10-CM Changes: Code Changes & What Practices Need to Know The fiscal year (FY) 2027 ICD-10-CM update includes 190 new diagnosis codes, 30 deleted codes, and four revised code descriptions. The new code set takes… Read More](https://blog.inboxhealth.com/2027-icd-10-cm-changes-new-codes-deleted-codes-what-practices-need-to-know)

## [Collecting unpaid patient balances: What top performers do differently Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid… Read More](https://blog.inboxhealth.com/collecting-unpaid-patient-balances-what-top-performers-do-differently)

## Ready to make your efforts more effective?

Inbox Health is more than just billing – our patient engagement platform delivers all the tools you need to succeed.

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## The patient billing communication platform

Save time, increase profits and boost revenue, with Inbox Health.

[Contact Us](https://www.inboxhealth.com/contact/)

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    - [Patient Experience](https://www.inboxhealth.com/patient-experience/)
- Capabilities 
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    - [Real-time Chat](https://www.inboxhealth.com/real-time-chat/)
    - [IVR](https://www.inboxhealth.com/ivr/)
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- Why Inbox? 
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    - [For My Practice](https://www.inboxhealth.com/for-my-practice/)
    - [For Developers](https://www.inboxhealth.com/for-developers/)
    - [For Patients](https://www.inboxhealth.com/for-patients/)
- Learn 
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    - [Blog](https://www.inboxhealth.com/category/blog/)
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